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dealsCube.com is an online marketplace. We do not own or sell any items listed on the site. If you have any questions or inquiries regarding your order or an item, please contact the seller directly.

How Do I Check The Status of My Order?
1- Click on "Sign In" link located top of every pages on dealsCube.com to login.
2- Click on "Members Area" link to go to your account page.
3- Click on "Orders" link located on the left.

How do I Contact the Seller About My Order?
1- Click on "Sign In" link located top of every pages on dealsCube.com to login.
2- Click on "Members Area" link to go to your account page.
3- Click on "Orders" link located on the left
4- Click on "Contact Seller" icon (next to the Printer icon) to contact the seller.

How do I Contact the Seller to Ask a Question About an Item?
Go to the detail page of the item you interested. Once the product detail page appears, click on "Questions & Answers" tab to Contact the Seller.

I already Contacted the Seller and have not heard from them?
Please allow up to 48 hours for the seller to respond to your inquiries. Also please note that some sellers may not be working on the weekends. Therefore, if you contacted the seller on Saturday or Sunday, they will respond to your inquiries on Monday.

How Can I Cancel My Order?
You must contact the seller directly and ask them to cancel your order.

How Do I Change My E-mail Address?
Sign in to your account first, go to Members Area > My Account > Personal Information, enter your new e-mail address and then click on "Proceed" button.

How Do I Change My Shipping Address After I placed an order?
Please follow the instructions below;

1- Go to Members Area > My Account > Address Book to add your new shipping address.

2- Go to Members Area > Buying > Orders and click on "Edit Invoice" icon.

3- Select the new shipping address from the "Shipping Address" dropdown menu and click on "Update" button.

What do I do if I have a problem with my transaction?
1- Contact the Seller
If your item hasn`t arrived or isn`t as described, first try to contact the seller. Most sellers are happy to resolve any issues you may have, so give them a chance to make it right for you.

2- Report the seller to dealsCube
If after contacting the seller, the issue is still not resolved, report the seller. dealsCube will attempt to mediate a resolution between you and the seller.    

3- File a dispute with the payment processor company
In order to get your money back, you will have to file a dispute with whichever payment processor (Paypal, Amazon Payments etc.) was used to pay for your purchase.



dealsCube Customer Service Hours: Monday - Friday, 9:00AM - 5:00PM EST.

dealsCube.com
P.O. Box 703
Pompano Beach, FL 33061

Email: support@dealscube.com

Or please fill out the form below to contact dealsCube


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